App Support Center
Contact Information
Developer: Activeappshub
Email: support@activeappshub.co.uk
Website: www.activeappshub.co.uk
Support Response Times
General inquiries: Within 24-48 hours
Technical issues: Within 12-24 hours
Privacy Policy
Effective Date: 16/09/2025
Information We Collect
We are committed to protecting your privacy. This policy explains how we collect, use, and protect your information:
Personal Information: We may collect information you provide directly, such as your name, email address, and preferences when you create an account or contact us.
Usage Data: We automatically collect information about how you use our app, including features accessed, time spent, and device information.
Device Information: We may collect device-specific information such as your device model, operating system version, and unique device identifiers.
How We Use Your Information
To provide and improve our app services
To communicate with you about updates, support, and promotional content
To analyze usage patterns and enhance user experience
To ensure security and prevent fraud
To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
With your explicit consent
To comply with legal requirements or court orders
To protect our rights, property, or safety, or that of our users
With service providers who assist in app operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
Access, update, or delete your personal information
Opt-out of promotional communications
Request data portability
Withdraw consent where applicable
Children's Privacy
Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
International Users
If you are accessing our app from outside United Kingdow, please be aware that your information may be transferred to, stored, and processed in United Kingdom where our servers are located.
Terms and Conditions
Effective Date: 16/09/2025
Acceptance of Terms
By downloading, installing, or using our app, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our app.
License to Use
We grant you a limited, non-exclusive, non-transferable, revocable license to use our app for personal, non-commercial purposes in accordance with these terms and the App Store's terms of service.
User Responsibilities
You agree to:
Use the app only for lawful purposes
Not attempt to reverse engineer, modify, or distribute the app
Not use the app in any way that could damage, disable, or impair our services
Provide accurate information when required
Respect the intellectual property rights of others
Prohibited Uses
You may not use our app to:
Engage in any illegal or unauthorized activities
Transmit viruses, malware, or other harmful code
Harass, abuse, or harm other users
Infringe on intellectual property rights
Attempt to gain unauthorized access to our systems
Intellectual Property
All content, features, and functionality of our app, including but not limited to text, graphics, logos, images, and software, are owned by Activeappshub and are protected by intellectual property laws.
Disclaimer of Warranties
Our app is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the app will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the maximum extent permitted by law, Activeappshub shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the app.
Termination
We may terminate or suspend your access to our app at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes through the app or via email. Continued use of the app after changes constitutes acceptance of the new terms.
Governing Law
These terms shall be governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles.
Frequently Asked Questions
How do I delete my account?
You can delete your account by going to Settings > Account > Delete Account in the app, or by contacting us at support@activeappshub.co.uk with your request.
How do I report a bug or issue?
Please email us at support@yourapp.com with a detailed description of the issue, including your device model and app version.
Is my data secure?
Yes, we use industry-standard security measures to protect your data. For more details, please review our Privacy Policy above.
How can I provide feedback or suggestions?
We welcome your feedback! Please send suggestions to support@activeappshub.co.uk or use the feedback feature within the app.
Updates and Changes
This support page, along with our Privacy Policy and Terms and Conditions, may be updated from time to time. We will notify users of significant changes through the app or via email. Please review this page periodically for any updates.
Last Updated: 16/092025